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Scanned documents are all black.

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Scanned documents are all black ink and barely visible copy. What can I do to fix this?

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answered by (77.9k points)

You might encounter this behavior due to an corrupted driver for the scanner. In this matter, go to the official website of the manufacturer, search for your product and download the latest driver. Also, make sure that you use an official application to scan your documents and this is properly set up (check the brightness and contrast options). If none of the provided solutions worked for you, contact an official service or representative for further support.

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