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Authentec True Suite information.

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I had to reinstall Windows on a Notebook Asus F8S.

I have a computer fingerprint reader AuthenTec Inc. AES1610, after reinstalling Windows on a computer I do not have the control program called AuthenTec True Suite in Control Panel. Biometric devices have the opportunity to use the Windows fingerprint. I tried to install the original installation file from this program but I cannot install the program it says: This installation package is not supported by the processor type. On the Internet, I found another version, when installing my reports error: Failure occurred During download. Make sure you have an active Internet connection, and then try installing again. The Internet connection works . Can you advice what to do?

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answered by (194k points)

What you have downloaded is not compatible with your operating system and because of that you encounter all the possible errors. Visit Asus Support and properly identify your product model. The correct model should be printed on the back of your laptop on a sticker. Once you have identified the correct model, type it in the search field at Asus website and select the version of the operating system installed.

Browse to the categories to download the correct version of the software.

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