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What program do others need to open Asus LifeFrame video I sent them?

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asked by (120 points) about ASUS LifeFrame
edited by

I emailed an Asus video made from LifeFrame on my computer as an attachment but those receiving it are not able to open it.

One has Windows, another has Apple. Could you explain me the reason?

1 Answer

0 votes
answered by (100k points)
edited by

There is nothing wrong with the video or your software. The only problem is that the users need to download a general codec which is able to play most video files using a custom player (that is the case). There are many video players for Windows which do not need additional codecs and have native support for all major video file formats. But beside this, codecs for Mac are rare or do not exist at all and instead it is recommended to use a audio/video player which has everything built-in.

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