As Skype is getting updates over and over so it should happen to your product.Examine the icon corresponding to the Philips handset(located in the SysTray) and right click it and select “Check for update” and a message will tell you that a new version of the firmware is available. Perform the operation then unplug and plug again the device. Start the main application from Start menu and after this press the Skype button on your handset and check to see if it starts. For this to work you need to have Skype installed and running.