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I have tried to put my e-mail but without success.

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asked by about Myphone A919 3D Duo Drivers
edited by

My A919 Duo phone is blocked after many trial of the pattern attempts by my children. It is asking my e-mail but I am trying without success.
The pattern was 154783692.

1 Answer

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answered by (236k points)
edited by

Turn on the phone at the locked screen then press Power button for a few seconds until the service menu appears. Select Data Connection and the phone will connect to the Internet. From this moment, you can ask for a backup PIN on your e-mail. Request a new PIN and wait for its arrival. After it arrived, enter the PIN on the phone and it will be unlocked.

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