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63 year old newbie computer user needs help.

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63 yr old newbie computer user has somehow lost some ofhis RTL, disabling Internet downloads, possibly other issues; (rtl120.bpl.), Please help. Computer Model G51j, Windows 7 Home Premium OS. Thank you.

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answered by (9.6k points)

rtl120.bpl seems to belong to a program called TuneUp Utilities. A suggestion would be to uninstall this program (TuneUp Utilities) - please try this and check if it fixes your problem. Moreover, you should use a specific uninstaller software to remove TuneUp Utilities (software such as the free version of Revo Uninstaller), since the default Windows uninstalling procedure is known to be unable to completely remove a program in many cases.

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