We are using Pastel Xpress version 11.3.1 (single company) and are battling with what it seems like a corruption in our package. We have 2 cash books i.e. main bank account & petty cash and what has been happening regularly, but not each time, is that the receipts are not pulled through throwing out the ending /opening balances.
Up until today, it has only done this in the petty cash book, but today it also happened in the main bank account cash book. What can we do regarding this issue?