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Problems with encryption on T5.

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Used encryption on my T5 and now I can not get if off. Not everything is encrypted. Tried both reboots short of hard boot. Any ideas?

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answered by (194k points)

Because there is no information about this device and software used, I recommend checking the official page of the software you used to encrypt the device. If you know the device's website as well, contact the manufacturer/developer and explain the situation. If you're talking about phones, a complete wipe is required in order to remove various settings from the phone.

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