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Odd blue screen problem.

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asked by about Dell Support Center
edited by

I have Dell Optiplex 3010. Now it's running Windows 7 and it is working fine, but when I try to install another operating system (Windows XP and Windows Server 2003) after booting from CD, it gets blue screen (before the repair and format options) and (for Windows Server 2008) it gets stuck at license agreement. Is there something that I can do?

1 Answer

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answered by (77.9k points)
edited by

You encounter this behavior due to some BIOS settings. It's possible that you have activated Serial ATA option in BIOS which doesn't allow installation of Windows XP on it. The result is a BSOD (blue screen of death), like in your case. To change this, reboot your computer and press F2 before it boots up. In the DOS menu, go to Config > Serial ATA (SATA) > change this to Compatibility / IDE. After you've done this, try to install Windows XP on your computer. It should work without throwing a BSOD error.

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