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Can't click on icon to log in.

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I downloaded this early this morning. For some reason the icon on my desktop won't open. I am unable to log in.

1 Answer

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answered by (329k points)

Firstly, check your Internet connection. It's possible that you can't log-in due to the lack of Internet connection. Go to Start > Control Panel > Network and Internet > Network Connections. Right click the network device and disable it, then re-enable it. This should fix the problem.

Additionally, check the proxy settings of the browser you use. It's possible that there is a proxy set up and if it's down, connecting becomes impossible.

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