First time here? Check out the FAQ!
x

Opening SeqScape project.

0 votes
asked by about SeqScape
edited by

We have had problems opening SeqScape projects quite a number of times, and are wondering as to why this happens? We get an error message and a pop-up window asking us to check log files for further details. We are not sure as to where this log file and therefore have had to delete the project, create a new one, and upload all the sequences once again. This is not only time-consuming, but also causes unnecessary stress and irritation. Would be grateful if you could let us know as to why this happens and if possible, a solution to retrieve the project instead of deleting and creating a new project again.

1 Answer

0 votes
answered by (194k points)
edited by

This is a problem with SeqScape, not with your computer or your operating systems (or project files). According to changelog releases, this issues was present in the version 2.6 of the application. You will need to update the software to its latest version to be able to overcome the problem. The cause to this problems the character & present in the ROI name. Access the official website, log-in with your username and password, then download the software and updates.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...