Problems loading Pointools.

0 votes
asked by about Pointools Plug-in for AutoCAD
edited by

I came across a problem with Pointools in my company. Sometimes Pointools will not load properly, but it will work after clearing the profile data and after reinstalling. So I could not find out what is the problem. Could anyone help to find out problem?

2 Answers

0 votes
answered by (460 points)

Please check the following system requirements for Pointools:

  • Windows 2000 or Windows XP or higher
  • Intel Pentium 4 800Mhz or equivalent 64bit AMD configuration or better
  • Minimum 512Mb RAM
  • 32Mb Video Card with latest drivers
  • 20Mb Hard drive space for program files
  • Minimum 800x600 screen resolution with 16bit+ color support
  • Recommended 10Gb+ hard drive space for data
  • Minimum 800x600 screen resolution with 16bit+ color support
  • 3 Button mouse highly recommended

Graphics Card

Point Lighting and Clipping features require support for the OpenGL ARB Vertex Shader in your graphics card. This is a commonly available extension in most graphics cards but may require a driver update to enable it.

0 votes
No avatar answered by (193k points)

Support for Bentley Pointools is available for customers only, which means you have the possibility to benefit from that. Access the official website, then log-in to the member's area and download the latest version of the product. Make sure you meet the minimum system requirements (see above!) as well. If you keep having issues, there is a contact button on the same page. Use it to get in touch with the support team/developers.

Official page: http://www.bentley.com/en-US/Promo/Pointools/pointools.htm

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