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Problems loading Pointools.

0 votes
asked by about Pointools Plug-in for AutoCAD
edited by

I came across a problem with Pointools in my company. Sometimes Pointools will not load properly, but it will work after clearing the profile data and after reinstalling. So I could not find out what is the problem. Could anyone help to find out problem?

2 Answers

0 votes
answered by (460 points)

Please check the following system requirements for Pointools:

  • Windows 2000 or Windows XP or higher
  • Intel Pentium 4 800Mhz or equivalent 64bit AMD configuration or better
  • Minimum 512Mb RAM
  • 32Mb Video Card with latest drivers
  • 20Mb Hard drive space for program files
  • Minimum 800x600 screen resolution with 16bit+ color support
  • Recommended 10Gb+ hard drive space for data
  • Minimum 800x600 screen resolution with 16bit+ color support
  • 3 Button mouse highly recommended

Graphics Card

Point Lighting and Clipping features require support for the OpenGL ARB Vertex Shader in your graphics card. This is a commonly available extension in most graphics cards but may require a driver update to enable it.

0 votes
answered by (194k points)

Support for Bentley Pointools is available for customers only, which means you have the possibility to benefit from that. Access the official website, then log-in to the member's area and download the latest version of the product. Make sure you meet the minimum system requirements (see above!) as well. If you keep having issues, there is a contact button on the same page. Use it to get in touch with the support team/developers.

Official page:

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