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I can't reset my Yahoo password.

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edited by

My email has been blocked three months ago. I remember my email ID, my password but they are asking me about security question when I am trying to log on and I don't remember my security questions, my reset email or alternative email. I really need to use this. I have some scholarship information on this email. Can you help me?

1 Answer

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answered by (329k points)
edited by

Even if you forget the alternative recovery options like reset email or alternative email, the security questions remain the last solution. If you don't know the answer to those questions, then the account is blocked without any real possibility to recover the account back. Contacting Yahoo support is not indicated because they will ask you about the security questions as well and if the wrong answers are provided, the account will remain locked.

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