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Viewing time logs

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We are using standalone time recorder, Touchlink H3 model. I'm the administrator but I can't see the time logs of employees after downloading it. It was editable when I double clicked time in/out. Why don't the actual time logs appear?

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answered by (309k points)
edited by

The only thing available for Touchlink H3 model is a brochure. The software doesn't offer any troubleshooting information, downloads, or user guide manuals to overcome this error, but if you are a customer of their devices, then I believe you are entitled to customer support. Access the Support page and use the information to get in touch with them:

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