In order to fix the issue, I recommend you update the webcam drivers. Navigate to the official web page, identify your computer model, select your operating system and download the latest webcam files. After that, right-click the My Computer/Computer icon, select Manage and open Device Manager. Expand the Imaging devices list, right-click on the webcam driver and select Update Drivers Software. Use the Browse option to navigate to the installation package, select the driver and install it following the on-screen instructions.