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My SIM card is blocked and I need the PUK.

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asked by about LlamaYA movil
edited by

My SIM card is blocked and I have lost my PUK information. My phone is broken and need to use another phone. How can I get PUK information?

1 Answer

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answered by (80k points)
edited by

In order to obtain your PUK information in case you lost the SIM's case or you can't access the operator menu from your phone, you can remove the SIM from the phone and write down the serial from its back. The next step is to contact customer support of your local provider. In order to obtain the PUK code from them, you need to provide the blocked SIM's serial (the one that you wrote down). This should help you.

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