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Can't open some of phone's pre-installed applications.

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asked by (120 points)
edited by

I have a Nokia Asha 305. Some applications that are pre-installed like Internet Browser, Nokia Mail, Nokia Maps are not even opening. How can I solve this problem?

1 Answer

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answered by (77.9k points)

To fix this problem, you can try several things. If a reboot doesn't solve it, you can perform a factory reset. To do this, go to Menu > Settings > Res. factory sett. There are two options available, to keep your data or to remove it. It's advised to wipe all the data. If this doesn't help, try to update your phone's software. You can do this using the Update utility that you can find on the following website, or you can do this directly from your phone. Check the mentioned page for update instructions.

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