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I want to recover my pictures after a crash.

0 votes
asked by about Keepsafe Photo Vault
edited by

My Razor HD Maxx died. When I got the same phone back the pictures in the Vaulty application came back up but the ones in Keepsafe did not. I need to get these back. Is there any way to do this? All I had to do to get my Vaulty pictures back was to reinstall Vaulty, set my password and they were there. I did the same thing on Keepsafe, but I couldn't recover them. What do I have to do to get them back?

1 Answer

0 votes
answered by (80k points)

Unfortunately, there is no way to recover your hidden pictures if the application was uninstalled by any reason. According to the support website, you will lose all your pictures/ videos that are hidden when the application is unsintalled because it uses a code to unhide pictures that is automatically and randomly generated when the application is installed. If you reinstall the application, it will generate a different code that can't be used on older items.

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