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bought through sprint. no longer with sprint but it still come on under sprint. now it shut off for no reason. How do I get sprint off

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I bought my phone through Sprint. I am no longer with Sprint but it still comes on under Sprint. Now it shuts off for no reason. How do I get Sprint off?

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answered by (194k points)

If you have an Android phone, try using Factory Reset from the Privacy in Settings menu. Because the phone is from Sprint, you cannot remove the built-in application unless you root it with a custom tool first.

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