In order to fix the issue, go to Start > Control Panel > Uninstall a program, select the software from the list and click Uninstall. After that, reboot your computer, run a registry cleaner from Software Informer database to make sure that there are no leftover registry keys in your system and install the program again. If you still have issues, I suggest you contact the Optec Support team using 1-800-876-1668 phone number.
