I have tried removing the program and had no luck. It stated that it's easy to do it but I have tried several times. How do I remove it?
If you can't remove the program using the uninstaller from Control Panel, you can use a program like Revo Uninstaller or CCleaner to force it to uninstall by wiping out all traces of its presence from the system. After that you can use AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.