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I receive a "Device not found" message.

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asked by about ASUS O!Direct
edited by

I'm using a Wi-Fi connection and I receive a "Device not found" message. Can you help?

1 Answer

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answered by (132k points)

First, make sure that your TV is connected to your local network. If it is connected, go to Start > Control Panel > System and Security > Windows Firewall > Allow a program through Windows Firewall and check the box next to ASUS O!Direct. If you can't find the application in the Allowed programs and features window, press the Allow another program button, navigate to the installation directory, select the executable file and press Add. After that, from the Advanced Settings select Inbound Rules > New Rule. Check the Port box, click Next, select All local Ports and follow the self-explained steps. Also, make sure that your security program doesn't block the connection. If the problem is not solved, use the contact form from the official web page to get in touch with an Asus technician.

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