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I can't scan. I'm receiving an error message.

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I can't scan. I'm receiving this error message code 2.140.21. What can I do?

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Error messages that start with '2' are usually caused by the lack of paper. You should try to check that first. Also, I suggest you visit your manufacturer's official website in order to download and install the latest version of the driver. If the problem persists, you need to contact the manufacturer using the official website or the reseller for additional support.

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