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I receive "Login IP Address is Protected" message.

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asked by about Samsung SyncThru
edited by

Every time when I'm trying to log in, I receive "Login IP Address is Protected" message. I tried without success admin and sec00000. Can you help?

1 Answer

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answered by (132k points)

In order to solve the problem, I suggest you uninstall the software (Control Panel > Uninstall a program), run CCleaner to make sure that there are no leftover registry keys that may contain the login information and reinstall the software. After that, use admin as username and sec00000 as password and try to log in. If you still have issues, use qasupport@sea.samsung.com email address to get in touch with an official technician.

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