First time here? Check out the FAQ!
x

I can't install Bluetooth driver for HP Elitebook 8540w.

0 votes
asked by
edited by

My keyboard and mouse combo, MX 5000, is installed and have tried to connect via Bluetooth. In devices my Logitech BT mini-receiver has a yellow triangle and says it needs troubleshooting. When I troubleshoot it says the Bluetooth driver can't be installed therefore I have no connection with my wireless mouse and keyboard. If anyone can give some hints on what to do I'd really appreciate it.

1 Answer

0 votes
answered by (329k points)

If you can't install the Bluetooth drivers, visit the official website and download the right driver for your operating system. In most of the cases, users try to install a different driver that is not compatible with their system.

Click on the correct version of your Windows and then you will be able to download the driver. Save the package to your desktop and right click it then launch the process using Run as Administrator and follow the instructions.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...