This product can only be downloaded from the official website of the product that is going to be used with. If your product doesn't support the version 2.8 of the program, you won't need to download this version. In this matter, I suggest that you visit the following website in order to properly choose your device. After you did this, you can find the program under the public software section. You should download the latest version of SISTORE MX Pro that is displayed there, and use that to overcome any compatibility issues.