In order to fix the problem, copy the installer (.msi file) to the root directory of your main hard drive (C:), open Windows Notepad and paste the following statement in the document:
msiexec /i C:\program_name.msi. Make sure you replace
program_name with the exact name of the installer and you use the exact path of the file after
/i. From the File menu select Save As and instead of saving it as a .txt file, change the file name to installer.bat. Save the file on your desktop, right-click on it and select Run as Administrator. If you still have problems, use the Contact Us page to get in touch with the support team.