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Problems with my Asus laptop.

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I have an Outlook mail installed on my laptop. Unfortunately I have forgotten my password, therefore I have reset it and created a new one. However I am not able to start my laptop (I guess it can not see the new password). What should I do to solve my problem?

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answered by (309k points)

The Outlook application uses accounts to retrieve the data. The software doesn't have any dependency with the operating system. If you want to reset the password for the account added to Outlook, then use the online page for that service. After the password has been changed, go to Outlook, access the accounts menu and input the new password and it should work.

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