In order to fix this problem, you need to check if the same thing is happening when you try to print from a document on your computer. If the problem persists, try to re-install the driver for the printer that you can find on the following website. Also, you can check the following website for a printer troubleshooter.
If this issue is happening only when you print from your e-mail, try checking the printing settings or try to copy your e-mail into a Word document for example, and print it from there.
