In order to completely remove this software from the computer, you can try to uninstall it using the regular way from Start > Control Panel > Add or Remove Programs (Windows XP) or Programs and Features (Windows 7) > select the program and hit uninstall. If you can't complete the process using the Windows Uninstaller, you can try to use Revo Uninstaller. This is a third party tool that is specifically designed to remove any software from your computer by forcing it to uninstall. It should fix your problem.
