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Remote PC access to Plugcam.

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asked by about IPcamSystem
edited by

I downloaded and installed IPcamsystem on my PC (HP desktop running Windows 7) for my Plugcam cameras which are a few hundred miles away. I got to the screen that showed the 9 "windows" for the Plugcam images and followed the instructions to see the Plugcam camera images (entered ID#, password, camera name) but the program wouldn't connect to the cameras. I can access the cameras from my smartphone so I know they're working. Why can't I connect?

1 Answer

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answered by (309k points)

There are a few causes to this issue but most of them are related to network connectivity. This means you will need to check the firewall on your computer and then make sure the Internet is working fine. Additionally, the cameras need to be configured on the DVR to accept remote connections. If this feature is turned off, then you will have problem accessing them.

Another possibility is related to the port forwarding. If your cameras are online, but "behind" a router, you might need to open ports on the router for the DVR to be able to connect to the live streaming.

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