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MINI-LINK Service Manager is not recognized.

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asked by about MINI-LINK Service Manager
edited by

I'm using MINI-LINK Service Manager 6.8 and the MINI-LINK Craft version is 2.20. Whenever I try to log in to any MMU2 4-34 that needs MSM, I got this message: "MSM is not installed on your computer". The MSM is opening normally when I click on it. I tried without success to uninstall and reinstall the software. Can you help?

1 Answer

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answered by (193k points)

In order to fix the issue, I suggest uninstall the software again (Control Panel > Uninstall a program) and run a registry cleaner from Software Informer database to make sure that there are no leftover registry keys in your system. After that, reboot your computer and install the software again. Do the same with MINI-LINK Craft and if the problem persists, contact Ericsson.

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