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Where is the receipt of my online purchase?

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asked by (120 points)
edited by

I bought this application together with the Windows version to use it with the Windows 7 which are installed on this Mac through Parallels Desktop. After an upgrading to Parallels Desktop 7 I have lost Kaspersky Windows version and now I am asked for the receipt of my payment in order to reinstall it. Where is the receipt of my online purchase?

1 Answer

0 votes
answered by (77.9k points)
edited by

You can find the receipt of your on-line purchase in the e-mail that you received from Kaspersky. If you can't find it, you can try to retrieve your Activation Code. This is found on the CD sleeve or card, or in an email, depending on if the purchase was boxed CD, or on-line. If you cannot log into your Kaspersky account, or you cannot locate your activation code, you should contact technical support at the following web-page.

You can also check this forum to find out more about this problem.

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