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I can't rename files in ZoomBrowser.

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asked by about ZoomBrowser EX
edited by

When I'm trying to rename a picture in ZoomBrowser, I get the "Access is denied. Please check access permissions and ensure that the file is not in use" message. I don't know what to do. Can you help?

1 Answer

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No avatar answered by (132k points)
edited by

In order to fix the issue, press the Alt + Ctrl + Delete key combination, open the Task Manager and close all the programs (photo viewers, cataloging tools) that may use your pictures. If it doesn't work, right-click on the file you want to rename, select Properties and click the Security tab. Press the Edit button, check all the boxes bellow the Allow option and click OK. If the problem persists, try to temporarily disable your antivirus program and launch the program using the Run as Administrator option.

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