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I start the game, I can hear the sound but I can't see the video.

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asked by about Star Gunner
edited by

The moment I double click the icon to star Gunner game, it plays only audio and the screen becomes completely black, but I have no options to play the game and I can see no video.

1 Answer

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answered by (77.9k points)

Before you start the game, it's advised to check if your computer meets the minimum requirements in order to run it. You can find the requirements on the official website. To fix this problem, you can try to update your DirectX utility to the latest version. Also, make sure that you have installed the appropriate driver for your graphic card. Reinstalling the game could also help.

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