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I get no video when turning the TV ON.

0 votes
asked by (120 points) about Control4
edited by

We are new to Control4. We moved into a home that has Control4. My question is this : When we turn on the one television (we have 3 others on the Control4 System) in the family room, only the sound comes on. We cannot get a picture. I've tried using the remote (with new batteries) to scroll through the list function to set up the TV, but that does not rectify the ongoing problem. Besides calling in the tech, is there anything I might try to see if that works?

1 Answer

0 votes
answered by (77.9k points)

Before you can contact the tech support, I strongly suggest that you take a look on the official website of the product. There, you can find a section for new owners. In this section, all the functions and abilities of the products are described as well as available download links.

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