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I recently wiped my computer and reinstalled all my programs.

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asked by (120 points) about Canon Utilities CameraWindow
retagged by

I recently wiped my computer and reinstalled all my programs, but the camera window will not open. I've tried to uninstall the program and reinstall it and it still won't open. There is an icon for it and the option shows up when I plug my camera in, but it won't actually open. I really liked this program and really want it back. Can you help me fix this?

1 Answer

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answered by (77.9k points)

If you wiped and reinstalled your computer, all your drivers were uninstalled also. To use your webcam on the computer, you first need to install its driver. You can find it on the disc that came with the device. If you don't have the disc, you can visit the manufacturer's website in order to download the driver that is compatible with your OS. After you installed the appropriate driver, you will be able to use the camera again.

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