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Client doesn't display video from remote DVR.

0 votes
asked by (120 points) about DVR 5100 Remote Client
edited by

We have a PELCO DVR 5100 in a remote location and when we install the remote client it can connect to the DVR but it doesn't show the video from the cameras. The question is : are there any prerequisites for running the program properly?

1 Answer

0 votes
answered by (80k points)

No. There aren't any prerequisites for running this program properly. If you don't have a video from the DVR, make sure that you properly made the connection between this and your PC. Also, make sure that you use a stable Internet connection. This can cause problems. Upgrading the program to the latest version is also a good idea. If you still can't get an image, try contacting the developer for further support.

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