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No data can be retrieved from the station.

0 votes
asked by (120 points) about EasyWeather
edited by

I have recently cleared the data at the weather station (after exporting to a data directory) and after that I couldn't get "history" or graphs. The station is communicating with the PC but it seems that no data can be retrieved. I uninstalled and reinstalled the program and also powered down the station by removing the batteries and then restarted it with no success. What can I do?

commented by
moved by

I also have the same problem. I am using EasyWeather version 6.2 and it has not retrieving history since I last cleared the device memory. I can see the memory pie chart getting larger, so I assume data is being recorded.

1 Answer

0 votes
answered by (193k points)

Firstly, in order to fix the issue, I suggest you update EasyWeather software to the latest version. Download the .zip package from the official web page, extract it using WinRAR and install the utility following the on-screen instructions. After that, press Windows + Pause/Break key combination and open Device Manager. Locate your station driver, right-click on its icon and uninstall it. Reboot your computer, connect the machine to PC, press Scan for hardware changes icon from Device Manager and reinstall the drivers. If you still have problems, use the contact information from the official web page to get in touch with the support team.

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