I installed the Observer on a computer and it works fine; when I try to install it on the second computer in the same organization, it won't work. It does the installation, but I can't find anything under Program Files. Where is the program?
It seems that the program is installed to C:\DM NetVu ObserVer by default. You should check that location first. At least that's how it worked for me on Windows 7. For additional support and information, contact the developer using the official website.