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Unable to view edited pictures.

0 votes
asked by (120 points) about HP Image Zone Express
edited by

I have been successfully using Image Zone Express for years. I have always had a Canon camera. In the last 2 weeks, I bought an Olympus camera. Since installing pictures that were taken with the Olympus, I am unable to use Image Zone Express. I can edit my images, but I am unable to see the edited pictures in the file on the computer. I can see the edited pictures within Image Zone Express, but I can not access them in the computer. The error message states: No Preview Available. Even if I have just removed red eye, with no cropping, the image is no longer available for use.

1 Answer

0 votes
answered by (236k points)
edited by

"No Preview Available" issues can have multiple causes: the file is not supported, the image cannot be displayed due to an unknown error or the thumbs database is corrupted. Try reloading the application or even installing it again. On the other hand, the application is developed to work with images that may come from different sources. In this case, the camera has nothing to do with the application.

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