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How can I reset the password?

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asked by about Elohai Small Business Solution
edited by

I forgot my password and there is no way to recover it. After I uninstalled and reinstalled the program, it still asks for my password. What can I do?

1 Answer

0 votes
answered by (132k points)

In order to fix the issue, I suggest you uninstall the application using Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.

After that, try running AdwCleaner, 2-3 times in a row to make sure that there are no leftover rogue registry keys that can contain your account information and reinstall the software. Also, I suggest you reboot the PC every time you run the AdwCleaner utility.

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