Why can't I download files from e-mails?

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asked by about Internet Explorer
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Why can't I download files from e-mails?

2 Answers

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No avatar answered by (3.1k points)
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Well, is it saying it is "unsafe"? I would check your security settings, and if it's "safe", then simply restart the browser.

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answered by (264k points)
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You might need to add the website to the Allowed websites in the Security settings. Click on Tools and then Internet Options. Go to the Security tab and select a security zone. Select Sites and add the website to the trusted zone. Refresh your page and download the file again. If you still encounter errors, Internet Explorer usually displays a bar on the bottom or above the page saying that the download has been blocked. Click it and allow the file to download or click Download again in your email.

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