hwk box not getting update why

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asked by about HWK Support Suite

commented by (100 points)
Upgrade log:
---------- HWK Update Client  v 2.2.0.0 ----------
---------- HWK upgrade started:24/12/2013 0:36:21 ----------
-- Target Id  : 62 CF 1 10
-- UFSx Boot  : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N   : 102455
-- Features   : 00000001
-- Licence 5  : True
-- UFSx Vendor: N-BOX
-- HWK ID     : A1.04-PRO1-FAAA05E442600049
-- HWK Status : 1, DL: 16
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply

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