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I have no sound when I record from TV.

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No avatar asked by (120 points) about SuperTVPro
edited by

I have the SuperTVPro installed on my computer and when I record from the TV, I have no sound. When I open the program, I had the following error message: "Fail to initialize hardware! error code#E0601006". It could have something to do with where I connected my headphones and audio out. Could you please advise as I record and get no sound on my recording?

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No avatar answered by (329k points)
edited by

Try uninstalling the application and then installing it again but at first remove the support app and drive related to the sound card from the Control Panel. This should fix it. The error you receive is related to the sound card and it indicates that it's not functioning correctly.

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