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Software is not communicating with GPS.

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asked by about Capn Voyager Mosaic
edited by

I am using the Captain version 8. It has recently stopped communicating with the Furuno GPS, however it will communicate with the plotter and the radar. Do I need an updated version of the software? If so please direct me to where the latest version is available to download/purchase. Thank you for any help you can provide.

1 Answer

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answered by (329k points)

In most of the cases, the connection problem is directly related to the COM port and the connection between the GPS device and the computer where CApn Voyager is installed. The best way is to start Capn Voyager Mosaic, then access the settings menu, especially the connection settings. Switch to another port and initiate a new connection or attempt to use the device again.

Additionally, go to Device Manager and check the presence of the driver for the Furuno GPS. If it's not installed properly, any connection to and from the device will be impossible to make. Right click the problematic driver and select Update Driver.

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