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Printing problems on my SureThing CD Labeler Deluxe.

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asked by (120 points) about SureThing CD Labeler Deluxe
edited by

I'm using Sure Thing Deluxe 5, an HP Color LaserJet Printer CP2025 and Neato 180948 forms. We continuously have to manually move the two wings on the tray form as they are generally about one-eight of an inch (or more) off to the left. Previously, I used an HP1600 but it went bad and we changed it recently. I never had this problem until I switched out printers. Can you help me?

1 Answer

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answered by (193k points)

In order to fix the issue, I recommend you download and install the latest drivers for your printer. Navigate to HP Download Center, select your operating system and download and install the latest files. After that, update the software using the Check for updates button from the File menu and try again. If the problem persists, use the Contact HP web page to get in touch with the support team.

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