If you installed the program and can't see the content of your device, you need to make sure that the connection between the recorder and PC is established correctly. For this, open the program, go under IC Recorder > Select IC Recorder. A list will be provided with compatible models. From there choose your device and press OK. Before you do this, connect the recorder to PC. If the connection is established, the files from recorder should appear on the left side of the window. For additional support, check the help menu.
