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The program is not working.

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asked by (140 points) about Adobe Reader
edited by

When I'm using the program, I'm receiving a "Not Responding" message. Can you help?

1 Answer

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answered by (132k points)

In order to fix this issue, open the application, press Ctrl+K key combination and select the General option. Un-check the Enable Protected Mode at startup box, click Yes and close the utility. If it doesn't help, remove the program from your computer using Add or Remove Programs feature and download and install the latest version from the official web page. Click the Install Now button, save the file to your computer and install it following the provided steps.

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