First time here? Check out the FAQ!
x

I'm not able to connect to the server. Every time I log in, I receive a "Failure to connect to server" message. I tried to reinstall the application but without success. What can I do?

0 votes
asked by (140 points) about Garena
edited by

I'm not able to connect to the server. Every time I log in, I receive a "Failure to connect to server" message. I tried to reinstall the application but without success. What can I do?

1 Answer

0 votes
answered by (132k points)
edited by

In order to fix the issue, go to Start, type Windows Firewall and open the utility. Click Allow a program through Windows Firewall and check the box next to the Garena application. If you can't see the software in the Allowed Programs and Features window, use the Allow another program button to navigate to the Garena installation folder. Select its executable file and click Add. Also, make sure that your antivirus doesn't block the connection. If the problem is not solved, turn off your modem/router, wait 10 seconds and turn it back on. After that, go to Windows Firewall, press Advanced Settings and select Inbound Rules. Click New Rule from the right side, check the Port box, click Next, select All local ports and then Next again. Check the "Allow the connection" box, press Next twice and follow the instructions. As a final solution, uninstall your current version of the software and install Garena+.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...